Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Fort William
GPhC Registration Number: 9012511
Last Updated: July 2026

Pharmacy Weight Loss Fort William is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller for the personal information you provide to us. As a regulated pharmacy, we are legally obligated to maintain strict confidentiality and data security standards. Our services are available to patients in Fort William and across the UK.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity Data: Full name, date of birth, gender
Contact Data: Email address, phone number, delivery address
Health Data: Medical history, current medications, weight, BMI, and other health information necessary to provide safe treatment
Payment Data: Payment card details processed securely via encrypted third-party payment providers
Technical Data: IP address, browser type, and website usage data collected via cookies
Order Data: Details of prescriptions and products ordered through our service

Health data is classified as special category data under UK GDPR. We collect and process this data only where necessary to provide you with safe and appropriate pharmaceutical care.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments through our pharmacist consultation process
To issue prescriptions and dispense medication safely
To process and fulfil your orders, with delivery completed within 1 working day of pharmacist approval
To communicate with you regarding your treatment, orders, and any clinical concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate medical and dispensing records as required by law
To send service-related communications, including appointment reminders or important safety updates

We will not use your data for marketing purposes without your explicit consent. You may withdraw consent for marketing at any time by contacting us.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential Cookies: Required for the website to function correctly, including secure login and order processing
Analytical Cookies: Help us understand visitor behaviour and improve our website performance
Preference Cookies: Remember your settings and preferences for future visits

You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:

Prescribing Partners: Where required, we may share relevant health information with a supervising prescriber involved in your care
Delivery Providers: Your name and delivery address will be shared with our courier service to fulfil your order
Payment Processors: Payment information is handled by secure, PCI-compliant third-party providers
Regulatory Bodies: We may be required to share data with the GPhC, NHS, or other authorities to meet our legal and regulatory obligations

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in accordance with NHS and GPhC guidance, or longer where required by law. Payment data is retained only for the period necessary to process transactions and meet financial record-keeping obligations.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data transmissions on our website are encrypted using SSL technology.

8. Contact Us

If you have any questions about this privacy policy, wish to access your personal data, request a correction, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns about how your data is handled with the relevant UK supervisory authority for data protection.